Volunteer Policy

The Cyclones are a non-profit, community-driven youth hockey organization—and we thrive because of the time, energy, and spirit our families bring to the rink. This season, we’re inviting every family to be part of that tradition by pitching in to help make the season a success for all our players.

We are requesting that each family to contribute at least 10 hours over the course of each season. There are plenty of fun and flexible ways to get involved, including the Welcome Back BBQ, Winterfest, apparel sizing events, penalty box duty, game clock operation, and playoff assistance at Fox Valley Ice Arena.

Volunteer hours will be tracked by your team manager and the Cyclones Board.

To help us plan and ensure coverage across events, a $200 volunteer fee per family will be collected at registration. Families who complete their 10-hour commitment will have this fee fully refunded. Refunds will be processed on December 31st and March 31st.

Team-Based Volunteer Opportunities (qualify as hours):

• Team Manager / Co-Manager
• Parent Head Coaches
• Penalty Box (home and away games)
• Score Sheet
• Clock
• Locker Room Monitor (max of 3 hours per family, regardless of how many parents/guardians are approved)

⚠️ Important: These roles are also considered required responsibilities for each family during the season. Even if your family has completed the 10-hour volunteer requirement, you will still be expected to take part in these team-based duties as part of supporting your player’s team.

Does Not Count Toward Hours:

• Game-day music (while fun, it is not considered an essential game-day role)

Throughout the season, we’ll have many opportunities to support the club beyond your player's team, including:

• Picture Day
• Winterfest
• St. Patrick’s Day Parade
• Golf Outing Prep
• Mite vs. Midget Game
• Senior Night
• ...and more to come!
• We’ll post opportunities as they arise and share reminders throughout the season.