Account Acumen
280 Schuman blvd
Naperville, IL 60563
1-800-579-1305

The company offers two types of services

Call center:

At Account Acumen, we’re revolutionizing the call center experience. Instead of the robotic runaround, our highly trained career representatives are on hand 24/7, answering every call in less than six seconds. This way your customers can get the answers they’re looking for and resolve issues quickly, without the headache. And if they need to call back, they’ll be directed to the same representative they spoke to initially. In this way, we can establish a rapport and facilitate meaningful relationships to improve your brand’s image and keep your customers coming back

Collections:

At Account Acumen, we take a different approach to collections. Instead of being an adversary, we become your customers’ ally, helping to guide them through the collection process with a gentle touch so they can get their accounts back in balance and continue using your products or services.